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COVID-19 Updates

We will continue to monitor and respond to any advisories regarding COVID-19 from the CDC, WHO, MDH as well as healthcare and regulatory organizations. We will continue to make changes as necessary to our protocols and procedures as needed.

Employee Safety & Health

  • Covid-19 Training– All employees will receive training on COVID-19 safety and sanitation protocols with more comprehensive training for our teams with frequent guest contact including Housekeeping, Food and Beverage, Hotel Operations.​
  • Personal Protective Equipment (PPE)– Appropriate PPE will be worn by all employees based on their role and responsibilities, and in adherence with state or local regulations and guidance. Training on how to properly use and dispose of all PPE will be mandatory.
  • Hand Washing– All employees have been instructed they must wash their hands every 60 minutes (for 20-seconds) and after any of the following activities: Using the restroom, sneezing, touching the face, blowing the nose, cleaning, sweeping, mopping, smoking, eating, drinking, going on break and before or after starting a shift.

Guest Safety & Health

  • Hand Sanitizer – Hand Sanitizer stations are located throughout the lodge, and in our Crossings Restaurant.
  • Group Events– We are not currently booking weddings, receptions, or any group catered food events for the future.
  • Guest Rooms– Along with our normal cleaning protocols, housekeeping staff will disinfect each room’s water faucet handles, toilet seats and handles, door and furniture handles, key readers and other high-touch items including television remote controls, nightstands, doors, telephones, in-room control panels, light switches, temperature control panels, alarm clocks, luggage racks, railings and flooring. Items that are not easily wiped down and sanitized have been removed from guest rooms.
  • Housekeeping Service in 2021– To best protect both our guests and employees, lodge stayover cleaning service will not be available. A place will be provided for guests to dispose of their trash and deposit any unwanted linens in each of our hallways. Additional linens, towels, and room supplies like coffee, toiletries, and cups will be provided upon request.
  • Hand Sanitizer – Hand Sanitizer stations are located throughout the lodge, and in our Crossings Restaurant.  
  • Laundry– Bed linen and towels will continue to be washed at high temperature and in accordance with CDC guidelines.
  • Front Desk– Staff will regularly sanitize and disinfect all countertops, phones, key cards, pens, and credit card devices after use. Social distancing markers will be placed on floors for guest check in lines when possible. A safety barrier has been installed at the front desk for additional safety of both our guests and staff.
  • The Lodge Dining Room, Breakfast, and The Crossings Restaurant – Please visit our dining page for more details and up to date information. https://www.covepointlodge.com/dining/
  • Pool, Hot Tub, & Sauna– Our lodge pool, hot tub, and sauna are open for guest use.
  • Mickey’s Fish House and Lodge Campfire – Mickey’s Fish House is available for guest use. We are not able to accommodate any group events in the Fish House. Outdoor recreational fires are currently not allowed in Lake County due to drought conditions and fire restrictions, thus our campfire is not available.  
  • Windsong – The Windsong pool is available for guests staying at Windsong. The picnic and charcoal grilling area next to the Windsong Pool area are also available. The Windsong firepit area is currently closed to all guests. These spaces and their use are governed by the Windsong HOA.
  • Group Events– We are not currently booking weddings, receptions, or any group catered food events for the future
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